On the subject of lag/latency, I understand that there are many factors that go into dealing with it. I have seen many people complaining about it, so here is what I suggest: set up a series of polls that reset every 1-2 weeks. They ask if you have lag on your favorite server (meaning 1 poll per server group), and then ask how much it interferes with gameplay. If this is done, I believe that we can get a much better idea of approximately how many people are having trouble with latency, and on which servers it seems to affect the most, which will help in the decision on which servers need to be "worked on" more.
Likes:
Kerrileigh