I need Help

RobloxianPLAYS

Regular
Member
Sep 17, 2016
111
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#1
So I got on a while ago and I realized that the LV Connection's I'd made in the Overworld(you'll see why I made that specification in a little bit) had been undone, and not by me, so I redid the connections. I later decided to go to my lunar base and realized that the LV connections I'd made on the Moon had also been undone, furthermore, I also realized that my oxygen gear had been deleted. I definitely crafted them, so I was wondering what could be done about it. I was wondering if I could get my lunar base rolled back maybe 2 days and my oxygen gear, including a frequency modulator, returned to me.
 

RobloxianPLAYS

Regular
Member
Sep 17, 2016
111
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#2
My oxygen gear has deleted itself again. This is extremely annoying, so if something can be done about it I'd really appreciate it.
 

griffin4cats

Regular
Member
Aug 23, 2016
42
8
8
#3
Unfortunately, we don't roll back or refund items because of glitches. It might be a player but I doubt it. Try using tesseracts that are privated, those are really useful and should fix the problem.
 

RobloxianPLAYS

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Member
Sep 17, 2016
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#4
It disappeared from my inventory. This is the second time it's happened... I really dont have the materials to make another set of oxygen gear...
 

griffin4cats

Regular
Member
Aug 23, 2016
42
8
8
#6
I don't play on the server so I don't really understand the problem. But since this is happening to other players, I'm gonna turn this over to another staff member.
 
Last edited:

griffin4cats

Regular
Member
Aug 23, 2016
42
8
8
#7
2013_emi:
wire connections when in unloaded chunks or going across chunks have a tendency to disappear
i never use them because of that XD its asking for trouble
and explosions



So that's what another staff member said
I have no idea about the oxygen gear though.
 

RobloxianPLAYS

Regular
Member
Sep 17, 2016
111
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#8
This is what I mean. It's disappeared for the third time now. This is really getting annoying, so if it could be fixed, that'd be amazing



Screen Shot 2016-09-26 at 10.10.17 PM.png 2016-09-26_22.10.11.png
 

MrWardy

Regular
Member
Sep 17, 2016
51
5
8
Canada
#9
I'm sorry but like griffin said, we don't return non-donor items, you'll have to get the materials yourself, We can try to fix this glitch but we won't be able to give you your items back.
 

RobloxianPLAYS

Regular
Member
Sep 17, 2016
111
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#10
I didn't just make this thread to ask for my items back, the main reason I made this thread was to report the bug me and several other players (I've asked around and several other players seem to have had the same glitch happen to them) have encountered and is slowing our progress towards the direction we wanna go with our games
 

griffin4cats

Regular
Member
Aug 23, 2016
42
8
8
#11
Try doing different things to see the cause of it. Is it when you change dimensions, log off, or something else? That might help address the situation.